Terms and Conditions

Effective Date: [1/12/2024] 

1. Introduction 


We are i-Prove ESG Ltd, a company registered in the United Kingdom under Company Number 14064855, with our registered address at 63/66 Hatton Garden, 5th Floor, Suite 23, London, England, EC1N 8LE, United Kingdom. The i-Prove ESG platform (“i-Prove”), providing ESG reporting and consultancy solutions to empower businesses in driving sustainable change. 

These Terms and Conditions (“Terms”) govern your access to and use of i-Prove's ESG reporting software platform, available at https://www.i-prove.org (the “Platform”). By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree, you must discontinue using our services immediately. 

The Platform is operated by i-Prove ESG Ltd (“we,” “us,” or “our”). For inquiries, contact us at support@i-prove.org. 

2. Our Commitment to Transparency, Accessibility, and Data Control at i-Prove 


2.1. A Doing Good Philosophy 

At i-Prove, we believe that making ESG reporting and compliance accessible is key to driving meaningful and sustainable change. Sustainability data and ESG alignment should not be exclusive to large enterprises but available to businesses of all sizes, including SMEs, to empower their ESG journeys. 

In alignment with this belief of Doing Good, we are committed to ensuring that the i-Prove platform is accessible and affordable. The Doing Good Philosophy guides us to sustainably support our mission of simplifying ESG reporting and compliance for every business, regardless of size or industry. 

2.2. Empowering Data Control 

i-Prove respects the right of organisations to control their data. While we encourage the sharing of ESG data to promote open, informed, and constructive discussions on sustainability, we honour every organisation’s choice to decide how their data is shared. Whether an organisation wishes to make its reporting data public or restrict its availability to a select group, i-Prove provides the flexibility to accommodate their preferences. 

2.3. Commitment to Transparency 

We are fully committed to ensuring that our use of any disclosed data is clear and transparent. Before any entity shares its data on the i-Prove platform, we provide a detailed explanation of how that data will be used. This empowers organisations to make informed decisions regarding their disclosures. Additionally, if we update our terms or introduce new uses for data, we will communicate these changes in advance. Should any updates expand our ability to utilise data, organisations will be given the opportunity to withdraw from the platform before the changes take effect. 

2.4. Respecting the Right to Be Forgotten 

At i-Prove, we respect the autonomy of organisations and their right to exit our platform. Should an organisation choose to discontinue its participation, we will promptly remove any data they have shared on the i-Prove platform upon their request. 

3. Order and delivery of product 


The Organisation shall order access to the i-Prove platform (“Product”) through an Order Plan. Upon acceptance of the Order Plan by i-Prove, the Product will be made available to the User through unique login credentials provided for the authorised user(s). These login credentials are intended solely for use by the authorised user(s) in connection with the purposes outlined in this Agreement. 

4. General Onboarding Procedure 


4.1 Access and Onboarding Requirements 

Access to and use of the i-Prove platform require Users to complete an onboarding process. i-Prove reserves the right to modify the onboarding process at its sole discretion, which may include introducing additional measures to verify the identity of any User. 

4.2 Information Required for Onboarding 

During onboarding, Users must provide i-Prove with their name, email address, and—if acting as a representative of an organisation—additional information necessary to verify their affiliation with the entity they claim to represent. This additional information may include documentation to confirm the User's authority or relationship with the organisation. 

4.3 Access Discretion 

i-Prove retains the right to deny access to the Platform to any individual or legal entity at its discretion and is under no obligation to provide Platform access. 

5. The Service 


5.1 Access to Public Database 

Using access to public databases, the i-Prove platform is prepopulated with company profiles, sustainability data, and ESG performance metrics for user companies, derived from publicly available sources. i-Prove reserves the right to update, amend, or expand these prepopulated profiles and associated data over time to ensure accuracy and relevance. 

5.2 Control of Company Profiles 

Companies may request control of their prepopulated profiles on the platform. Such control will be granted following a verification process to confirm that the requesting individual (Designated User) is authorised to act on behalf of the company. Verified companies gain the ability to manage their profiles, including adding content, providing updated data, or including additional details. 

i-Prove reserves the right to revoke a company’s control over its profile under the following circumstances: 

If the company, as represented by its Designated Users, remains inactive and does not disclose any new data for a period exceeding one year. 

If the company, as represented by its Designated Users, repeatedly provides misleading data or other inaccurate information regarding its ESG performance, despite being informed by i-Prove about the inaccuracies. 

5.3 Disclosures via Designated ESG framework 

Data disclosure on the platform can only be made through specific Frameworks or questionnaires. These may include: 

  • Questionnaires developed and controlled by i-Prove. 
  • Questionnaires developed by third parties but controlled by i-Prove without the direct involvement of the third parties. 
  • Frameworks created and maintained by third-party Framework Operators. 


5.4 Data Quality Monitoring 

i-Prove employs automated and manual monitoring tools to evaluate the quality of data uploaded to the platform. These tools identify anomalies, errors, or potential misuse of the platform, such as uploading incorrect data or data submitted in bad faith. If anomalies are detected, i-Prove may request further verification or clarification from the User. 

5.5 Evidence Functionality 

The platform includes functionality for Users to supplement their disclosed data with supporting evidence. The handling of evidence is as follows: 

  • Public Data Evidence: Evidence supplementing Public Data will be available to all users of the platform. 
  • Restricted Data Evidence: Evidence associated with Restricted Data will only be accessible to the selected group of users who have access to the Restricted Data. 

i-Prove does not independently verify whether the uploaded evidence substantiates the disclosed data. However, i-Prove reserves the right to remove evidence if it is deemed unlawful or in violation of these Terms and Conditions. Additionally, i-Prove may enable or disable the evidence functionality at its discretion. 

In cases where prepopulated data on the platform is supplemented with documentation, such documentation will only be classified as evidence once verified by the User, as applicable. 

6. Use of the Platform 


6.1 License to Use 

i-Prove grants you a non-exclusive, revocable, non-transferable, and non-sublicensable personal license to access and use the Platform for your own purposes during the Term, in accordance with the provisions of this Agreement. 

6.2 Authorised Use 

You may use the Platform, its data, evidence, and other content as provided, subject to the limitations outlined in Clause 6.3 (Prohibited Use). 

6.3 Prohibited Use 

You agree not to engage in the following prohibited activities: 

  • False or Unauthorised Accounts: Using untruthful or unauthorised account information, including creating a false profile, representing a company without authorisation, or impersonating another User. 
  • Credential Sharing: Disclosing your login credentials to any other individual or entity. 
  • Unauthorised Access: Attempting to gain unauthorised access to the Platform, its networks, or associated systems through hacking, password cracking, or other means. 
  • Unauthorised Sharing: Making any part of the Platform or its content available to others unless required by applicable law. 
  • Redistribution: Distributing or redistributing any part of the Platform (except for your own disclosed or verified data, evidence, or frameworks) in a manner that involves repackaging or rebranding the Platform for third-party use; rerouting or masking access to the Platform through another system or portal. 
  • Unauthorised Modification: Modifying or changing any part of the Platform or its content, except for: Data or evidence disclosed by you as a Users; Public Data relating to you that has been posted by i-Prove. 
  • Illegal Use: Using the Platform for illegal purposes or in ways that compete with or replicate the Platform’s functionality. 
  • Proprietary Markings: Removing, altering, or suppressing any trademarks, copyright notices, or other proprietary markings on the Platform. 
  • Malicious Content: Uploading or transmitting harmful content, such as viruses, malware, or engaging in denial-of-service attacks. 
  • Unauthorised Advertising: Sending or facilitating the transmission of unsolicited advertising or promotional material (e.g., junk mail, spam). 
  • Implied Endorsements: Referring to the Platform in a way that implies - It is part of your services or products; or i-Prove is responsible for the accuracy or quality of information or services you provide to third parties. 
  • Unauthorised Monitoring: Using manual processes or automation tools to systematically monitor or copy material from the Platform without prior written consent from i-Prove. 
  • Intellectual Property Infringement: Infringing on any proprietary or intellectual property rights associated with the Platform, including but not limited to screen scraping, reverse engineering, or deriving the source code of the Platform; circumventing use limits or access controls. 
  • Exploitation: Copying, reproducing, modifying, or creating derivative works from any part of the Platform beyond what is allowed by this Agreement. 
  • Violation of Legal Obligations: Disclosing information that violates competition, data protection, privacy laws, or any other applicable regulations through the Platform. 
  • Automated Access: Using automated tools (e.g., bots, scrapers, spiders) to access, acquire, or monitor any content or data on the Platform. 
  • Platform Attacks: Engaging in denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks against the Platform. 

7. Availability of the Platform and Its Functionalities 


7.1 Platform Availability 

While i-Prove aims to deliver a reliable and high-quality service, it does not guarantee the permanent availability, quality, functionality, or operability of the Platform. Access to the Platform is subject to its current operational state, available features, and performance at the time of use. 

7.2 Non-Binding Information 

Any statements or information provided by i-Prove regarding the availability, quality, functionality, or operability of the Platform—whether on the website, in promotional materials, or elsewhere—are for informational purposes only and do not form part of these Platform Terms and Conditions. 

7.3 Data Storage and Display 

i-Prove does not guarantee the permanent storage, publication, or display of any data, evidence, or content uploaded or disclosed on the Platform. i-Prove reserves the right to remove, modify, or discontinue access to such data or content at any time, without prior notice, except as required by applicable law. 

7.4 Credentials and Data Renewal 

User credentials and access rights to the Platform, along with any stored and published data, are effective for a period of 12 months from the date of issuance or renewal. 

After this period, Users must renew their credentials and confirm their subscription to maintain access to the Platform and ensure the continuity of data storage and functionality. Failure to renew may result in the suspension of access and removal of data, except as required by applicable law. 

8. Acknowledgements 


By using the i-Prove platform, you acknowledge and agree to the following: 

8.1 Voluntary Data Contribution 

The uploading of data by Users, and the decision to make such data available is entirely voluntary. i-Prove neither controls nor influences entities in the process. 

8.2 No Verification of Data or Content 

i-Prove does not assess or verify the accuracy, reliability, or completeness of data, evidence, or other content uploaded by Users. Such content may be inaccurate, incomplete, outdated, misleading, illegal, or otherwise harmful. The Platform and all content are provided “as is”, and i-Prove disclaims any warranties, express or implied, regarding the accuracy, reliability, completeness, timeliness, availability, or outcomes from using the Platform or its content. 

8.3 Potential Abuse of the Platform 

i-Prove cannot guarantee the prevention of abuse of the Platform by third parties and disclaims liability for any such abuse. 

8.4 Reliance on Data 

Any use of or reliance on the data and other content provided through the Platform is entirely at your own risk. 

8.5 No Regulatory or Legal Confirmation 

i-Prove does not confirm or certify that any User is compliant with applicable rules, regulations, laws, or contractual obligations in any jurisdiction or reporting framework. 

8.6 Decisions on Data Disclosure 

i-Prove is not responsible for any User’s decisions or actions regarding the disclosure or non-disclosure of data on the Platform. 

8.7 Evidence Responsibility 

i-Prove is not responsible for the choice, quality, or lack of evidence provided by Users in support of their data. 

8.8 Aggregated and Anonymised Data 

i-Prove is entitled to track and create anonymised, aggregated, or derivative data from your use of the Platform. This data will be owned by i-Prove and may be licensed or shared with third parties without requiring your consent. 

8.9 Responsibility for Linked Content 

i-Prove is not responsible for, and accepts no liability for, the content of external links disclosed by Users as part of their data, frameworks, evidence, or other content on the Platform. 

8.10 Platform Modifications 

The Platform is subject to modifications at i-Prove’s sole discretion. 

8.11 No Obligation to Adjust the Platform 

i-Prove is under no obligation to adjust or modify the Platform unless required by law, court order, or another binding authority. 

8.12 Changes to Permitted and Prohibited Uses 

i-Prove reserves the right to modify the permitted and prohibited uses of the Platform without prior notice. 

9. Liability 


9.1 Use at Your Own Risk 

Accessing and using the i-Prove platform, including viewing data and other content, is at your own risk. i-Prove disclaims all liability arising from: 

  • Your inability to access or use the Platform or any part of the website. 
  • Data or other third-party content that may be inaccurate, incomplete, or misleading. 
  • Your use of, or reliance upon, data or other third-party content. 
  • Bugs, malware, or third-party viruses that limit the availability or functionality of the Platform or are transmitted to you during your use of the Platform. 
  • Third-party websites linked to or from the Platform. 

9.2 Limitation of Liability 

i-Prove is not liable to you—whether in contract, tort (including negligence), under any statute, for misrepresentation, or otherwise—for any losses, damages, or liabilities arising in connection with: 

  • Your use of or inability to use the Platform. 
  • Your reliance on the accuracy, completeness, or reliability of content available on the Platform. 
  • This limitation applies even if i-Prove was advised of, or was aware of, the possibility of such losses or damage being incurred. 

9.3 Consultancy Services Disclaimer 

Users may purchase ESG consultancy services from i-Prove through the Platform as an optional, hour-based package in addition to their subscription. These consultancy services are provided on a one-off, fee-for-service basis and are billed according to the number of hours worked. 

All terms outlined in this Agreement, including those relating to data accuracy, intellectual property, and limitations of liability, apply equally to consultancy services. Users acknowledge that: 

  • Consultancy services are provided based on information and data supplied by the User, and i-Prove is not responsible for verifying the accuracy or completeness of such information. 
  • Any advice or recommendations provided are based on industry best practices and available information at the time but may not guarantee compliance with all regulatory requirements. 
  • Consultancy services are delivered "as is" and are intended to support the User's understanding and implementation of ESG practices. i-Prove makes no warranties, express or implied, regarding the outcomes or results derived from consultancy services. 

To the maximum extent permitted by law: 

  • i-Prove disclaims any liability for direct, indirect, incidental, or consequential damages resulting from the use of consultancy services. 
  • i-Prove is not responsible for any regulatory, legal, or financial consequences arising from the implementation of recommendations or advice provided. 
  • The User is responsible for the appropriate application of advice and recommendations provided during consultancy sessions. 
 

10. Intellectual Property 


The i-Prove platform, along with all intellectual property rights and exclusive usage rights associated with or incorporated into the Platform, its data, evidence, and other content (including but not limited to models, feed formats, software, templates, questionnaires, databases, or materials forming part of the Platform), as well as all enhancements, modifications, improvements, additional services, and associated documentation, are the sole and exclusive property of i-Prove, its licensors, or, where applicable, Users. 

This includes: 

  • Computer programs, systems, customisations, enhancements, and websites. 
  • Any metadata and information about your interactions with the Platform or website. 
  • Any derivative works or materials generated by the use of the Platform. 
 
10.1 Ownership and Protection 

You acknowledge that: 

  • These intellectual property rights are protected by law, and any unauthorised dissemination, reproduction, or distribution of the Platform, its data, or derived information constitutes a material breach of these Terms. 
  • Such actions may also violate i-Prove’s obligations to third parties, including Users, and could result in further legal consequences. 

10.2 Use of Logos, Trademarks, and Names 

Any logos, trademarks, or company names displayed in connection with the Platform are the property of their respective owners. Use of these logos, trademarks, or names is permitted only as explicitly authorised within these Terms. 

10.3 Restrictions on Usage 

You are not permitted to: 

  • Distribute, replicate, or share any part of the Platform or its content beyond what is expressly allowed under these Terms. 
  • Use any materials from the Platform in a way that infringes on i-Prove’s proprietary rights or those of Users. 

11. Data Protection 


11.1 Collection, Storage, Processing, and Use of Personal Data 

i-Prove will handle all personal data in accordance with its Privacy Notice or any successor privacy policy published by i-Prove. In connection with the Platform, i-Prove may: 

  • Collect, process, and store personal data provided by Users as part of their interactions with the Platform. 
  • Transfer personal data both within and outside the European Economic Area (EEA), ensuring compliance with applicable data protection regulations. 

11.2 Consent Requirement for Using Personal Data 

i-Prove reserves the right to: 

  • Make onboarding or access to specific functionalities of the Platform conditional upon Users providing explicit consent for i-Prove to use their personal data in specific ways, as outlined in the Privacy Notice and consent declaration in effect at the time. 
  • Require Users to maintain their consent as a condition of their ongoing use of the Platform and their agreement with i-Prove. 
  • If a User withdraws their consent, i-Prove may terminate the agreement and restrict access to the Platform with immediate effect. 

11.3 Consent for Tracking and Usage Profiling 

Where i-Prove requests consent to create and track a usage profile for each User, the User acknowledges that this consent is essential for the effective operation and continued improvement of the Platform. If a User revokes this consent, i-Prove reserves the right to terminate the agreement and the User’s access to the Platform with immediate effect. 

12. Cookies 


i-Prove collects and manages cookies in accordance with its Cookie Policy or any successor policy published by i-Prove. The Cookie Policy outlines the types of cookies used on the Platform, their purpose, and how Users can manage or disable them. 

By using the Platform, you consent to the use of cookies as described in the Cookie Policy. 

13. Term and Termination 


13.1 Term 

This Agreement becomes effective on the date the User is accepted by i-Prove and remains in effect with auto-renewal until terminated by either party as described below. 

13.2 Termination by Either Party 

Either party may terminate this Agreement by providing written notice under the following conditions: 

  • In the event of a material breach of the Agreement by the other party, if such breach is not remedied within thirty (30) days of written notice specifying the breach. 
  • If access to or use of the Platform becomes unlawful as determined by a court of competent jurisdiction or a regulatory agency. 
At any time, with thirty (30) days' written notice to the other party. 

13.3 Termination by i-Prove 

i-Prove reserves the right to terminate this Agreement and withdraw access to all or part of the Platform upon written notice to the User in the following situations: 
  • If providing the Platform or any part of it becomes unlawful. 
  • If the Platform or any part of it is subject to a claim of infringement on third-party rights. 
  • If i-Prove discontinues the Platform or any relevant part of it. 

13.4 Post-Termination Obligations 

Upon termination or expiration of this Agreement: 

  • All licenses granted to the User under this Agreement will terminate immediately. 
  • All User login credentials associated with the Platform will be disabled immediately. 
 

14. General 


14.1 General Terms 

i-Prove may add, modify, or remove services or functionalities on the Platform at its discretion. 
i-Prove may also amend these Platform Terms and Conditions without prior explicit consent from Users. Any modifications will take effect at the time specified by i-Prove. 
Users will be notified of changes through the Platform, via banners, pop-ups, or email. 
Continued use of the Platform after notification constitutes acceptance of the modified terms. If you do not accept the modifications, you must stop using the Platform immediately. 
i-Prove reserves the right to require explicit approval of modified terms before granting renewed access to the Platform. 

14.2 Entire Agreement 

This Agreement constitutes the entire agreement between the parties concerning its subject matter, superseding all prior representations, negotiations, or understandings. 
All terms, conditions, and warranties not expressly included in this Agreement are excluded to the maximum extent permitted by law. 
Additional agreements may apply to Users, complementing these Terms and Conditions. 

14.3 Assignment 

You may not assign or transfer any rights or obligations under this Agreement without prior written consent from i-Prove. 
i-Prove may assign or transfer its rights or obligations under this Agreement to any third party. 

14.4 Force Majeure 

Neither party will be liable for failure to perform any obligation due to a Force Majeure Event, including but not limited to industrial disputes, acts of God, acts of public enemies, wars, sabotage, terrorism, governmental acts, telecommunications or electricity failures, fires, floods, pandemics, or other events beyond reasonable control. 

The affected party must promptly notify the other party in writing and use reasonable efforts to resume performance or provide an acceptable alternative. 

14.5 Waiver 

A failure or delay by i-Prove to exercise any right, power, or remedy does not constitute a waiver. 
A single or partial exercise of a right, power, or remedy does not preclude further exercise of that right or any other rights, powers, or remedies. 
Any waiver must be in writing and is not valid unless expressly granted. 

14.6 Survival 

Provisions of this Agreement that are intended to remain in effect after termination will continue to apply, including but not limited to: 
  • Liability (Section 9) 
  • Intellectual Property (Section 10) 
  • Data Protection (Section 11) 
  • Post Termination Obligations (Section 13) 
  • General (Section 14) 
In the event of a discrepancy between clause numbers and titles, the titles will prevail. 

14.7 Severance 

If any provision of these Terms is deemed illegal, invalid, or unenforceable, it will be severed from the Agreement without affecting the validity or enforceability of the remaining provisions. 

14.8 Governing Law and Disputes 

This Agreement is governed by the laws of England and Wales, including non-contractual disputes or claims, without regard to conflict of laws principles. 

15. Confidentiality 


15.1 Confidential Information 

Except as otherwise provided in this Agreement, each party receiving confidential information ("Recipient") agrees to: 

  • Keep all confidential information disclosed by the other party ("Discloser") secret and confidential. 
  • Use such confidential information solely in accordance with the terms of this Agreement. 
  • Not disclose any part of the confidential information to any third party without prior written consent from the Discloser, except to its own representatives who are bound by confidentiality obligations. 

However, the Recipient or its representatives may disclose the Discloser’s confidential information under the following circumstances: 

  • If required by applicable law or requested by a court, judicial or administrative authority, regulatory body, or governmental agency. Where practical, the Recipient shall notify the Discloser of such requirements before disclosure and provide an opportunity to seek legal remedies to maintain the information’s confidentiality. 
  • If the confidential information is disclosed through the i-Prove Platform upon explicit disclosure by the Discloser. 

15.2 Exclusions from Confidentiality Obligations 

The confidentiality obligations outlined in Section 15.1 do not apply to: 

Information included in Public Data or information that becomes publicly available, provided such public availability is not the result of a breach of this Agreement by the Recipient or its representatives. 
Information that the Recipient can demonstrate was lawfully in its possession prior to disclosure by the Discloser. 
Information independently developed by the Recipient without the use of or reference to the Discloser’s confidential information. 

16. Security and Login 


16.1 Login 

The login credentials ("Logins") provided by i-Prove to Designated Users are strictly for the use of the authorised individuals or entities. 
All users must ensure that Logins remain confidential and are not shared or transferred to any third party beyond their Designated Users. 
Users are responsible for all activities conducted through their Logins. If any misuse or misappropriation of Logins occurs, they must promptly report the issue to i-Prove in accordance with the procedures specified in this Agreement and take all necessary steps to recover or secure the affected Logins. 

16.2 Security 

Users must implement robust security systems and procedures to prevent unauthorised access, misuse, or disruption of the Platform or i-Prove’s systems. 
In the event of unauthorised access, misuse, or a security breach, or if there is a justified suspicion of such incidents, Users must immediately notify i-Prove via email. 
The notification must include reasonable details about the nature of the security breach and the measures taken to address and resolve the issue. 

17. Access Suspension and Modification 


17.1 Suspension 

i-Prove reserves the right to suspend or cancel access to the Platform or any Login immediately, without liability, under the following circumstances: 

  • If unauthorised use of a Login or any Prohibited Use of the Platform is suspected. 
  • If it becomes necessary to assign replacement Logins to the Designated User. 
  • Upon a request from i-Prove to cancel or suspend a Login or a Designated User’s access, Users must comply promptly. 

Additionally, i-Prove may suspend access to the Platform or parts thereof if: 

  • The User breaches any terms of this Agreement. 
  • The User fails to cooperate with a reasonable investigation into a suspected breach of this Agreement. 
  • Suspension is required to comply with applicable laws, regulations, or decisions of regulatory authorities. 
  • Suspension is necessary to minimise threats and protect the operational stability and security of the Platform and i-Prove’s systems. 

17.2 Modification 

i-Prove retains the right to modify the Platform, its features, and its functionalities at its sole discretion. Such modifications may include changes to permitted or prohibited use of the Platform. 

Unless required by law, court order, or administrative directive, i-Prove is not obligated to make changes to the Platform or adjust it for specific users. 

18. Fees, Payment and Term 


18.1 Fees 

The fees payable by the User to i-Prove are specified in the applicable Order Plan. The Order Plan covers a 12-month subscription term, with automatic renewal at the end of each term unless cancelled by the User in accordance with the cancellation terms outlined in this Agreement. 

i-Prove reserves the right to invoice the User for any usage exceeding the agreed Seat Limitation or to charge the payment method designated by the User for such purposes. The User’s purchase of access to the Platform does not obligate i-Prove to develop or provide future features or functionality. 

18.2 Payment 

Payment by card 

If the User is paying by credit, debit, or other card product, the User authorises i-Prove to charge such card for all fees payable during the Term. i-Prove may use a third party to process payments and will disclose the User’s payment information to such third parties as necessary. 

Payment against invoice 

If the User does not pay by card, i-Prove will invoice the User for all fees. Invoices must be paid in full within thirty (30) days from the invoice date unless otherwise specified. Fees are non-refundable unless expressly stated otherwise. i-Prove reserves the right to suspend access to the Platform if an invoice is not paid by its due date. Access may be restored upon full payment of the overdue amount, but the User will forfeit the portion of the Term during which access was suspended. 

Taxes 
The User agrees to pay all applicable VAT, GST, sales tax, and other taxes related to the purchase and use of the Platform. 

Late payments 
Late payments will incur interest at a rate of 1% per month on the outstanding balance or the maximum rate permitted by law, whichever is lower. 

18.3 Term 

This Agreement becomes effective on the date the User first accesses or uses the Platform. The billing cycle begins on the Service Commencement Date as specified in the Subscription Plan and will continue for the initial Term indicated. The Agreement will automatically renew for successive Terms unless terminated or cancelled as specified herein. 

19. Warranties and Responsibilities 


19.1 Representations and Warranties by Users 

Each User represents and warrants to i-Prove and other parties that: 

  • They have the full right, power, and authority to execute, deliver, and perform this Agreement in accordance with its terms. 
  • Except for consents required under the Privacy Policy, no additional consent, approval, authorisation, or order is required for the conclusion or performance of this Agreement. 

The conclusion or performance of this Agreement will not: 
  • Conflict with or breach any organisational documents, agreements, or instruments to which they are subject. 
  • Violate any applicable law, rule, or regulation to which they are subject. 

19.2 Responsibility for Third-Party Content and Activities 

i-Prove does not review or verify the accuracy, completeness, reliability, usability, legality, or timeliness of content disclosed by Users. Content disclosed via the Platform may be harmful, or the Platform may be misused by third parties. 

Each User acknowledges that: 

  • i-Prove is not responsible for the accuracy, completeness, or legality of any content or misuse by third parties. 
  • Users are responsible for professionally verifying, or ensuring professional verification of, the accuracy, completeness, reliability, legality, and suitability of all content for its intended use. 

19.3 Disclaimer of Warranties 

The Platform, along with any information or data available through it, is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, i-Prove, including its affiliates, makes no representations, warranties, conditions, undertakings, or terms, whether express, implied, or statutory, regarding or relating to: 

  • The Platform, including maintenance and support. 
  • The data or information available on the Platform. 
 
For any additional information or support, please contact support@i-prove.org