Terms of Use

i-Prove Terms of Use



Effective Date: [1/12/2024] 

Last Updated: [1/12/2024] 

1. Introduction 

These terms govern your use of i-prove ESG, a service provided by i-Prove ESG Ltd, aimed at helping businesses streamline ESG reporting and management processes using advanced AI technologies. 

These terms constitute a legally binding agreement between you ("the user") and [i-Prove ESG] ("we," "our," or "us"). 

By accessing or using the platform, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree, you must not access or use the platform. 

This platform is intended for business use only. Individual users must be authorised representatives of their business to create an account and utilise the platform. 

2. Human Verification Requirement 

2.1. Accuracy Verification: Outputs generated by the platform, such as ESG reports, policy suggestions, or framework alignments, must be reviewed by a designated human representative of the business for accuracy, relevance, and completeness before final use or submission. 

2.2. Identity Verification: Users may be required to verify their identity through documents such as government-issued IDs, proof of business registration, or other credentials to ensure legitimate use of the platform. 

2.3. Delegation of Responsibility: Each organization must designate a primary account holder who is responsible for managing user permissions and ensuring that data inputted into the platform is accurate and complete. 

2.4. Responsibility Disclaimer: The platform is not liable for errors or omissions arising from user input or decisions made without adequate human oversight. 

3. Explain AI Limitations 

3.1. Nature of AI Outputs:  The AI algorithms used in i-prove ESG are trained on historical data, established ESG frameworks (e.g., GRI, SASB, TCFD), and industry best practices. However, AI outputs are not exhaustive or infallible. 

3.2. Limitations: 

Outputs may not capture all nuances of complex regulatory or industry-specific requirements. 
Results are based on the data and documentations you provide and may not address incomplete or inaccurate data inputs. 
 
3.3. Advisory Role: All AI outputs should be treated as advisory tools to assist decision-making. Users must validate recommendations against their specific operational, regulatory, and legal requirements. 
 
3.4. Continuous Learning: The platform's AI models are updated periodically to improve functionality, but updates may not immediately reflect the latest changes in ESG regulations or industry standards. 

4. Explicit User Consent 

4.1. Consent at Registration: Users must explicitly agree to these terms when registering for the platform by checking a consent box and digitally signing where applicable. 

4.2. Acknowledgment of Responsibility: Users must acknowledge that they understand the need for human review and approval of AI-generated outputs and the limitations of AI recommendations. 

4.3. Consent for Data Use: By using the platform, you consent to our collection, processing, and storage of your data in compliance with our Privacy Policy. 

4.4. Changes to Consent: Users may withdraw their consent by terminating their account. Any data retained after termination will comply with our Privacy policy. 

5. Audit Mechanism 

5.1. Internal Audits: To ensure compliance with relevant laws and security standards, i-Prove ESG conducts regular internal audits of the platform's data handling practices, security protocols, and AI ethics framework. 

5.2. External Audits: Periodic independent third-party audits may be performed to validate platform compliance with UK GDPR, referenced to ISO standards, and other relevant regulatory requirements. 

5.3. User Audits: In cases of suspected misuse or security breaches, we reserve the right to audit user accounts, provided such actions comply with applicable laws and privacy standards. 

5.4. Transparency Reports: Summary results of audit processes and platform performance metrics may be shared with users in the form of transparency reports. 

6. Data Protection and Security 

6.1. User Data Handling: Data collected during your use of the platform is handled in strict accordance with our Privacy Policy, which complies with UK GDPR and other applicable regulations. 

6.2. Data Encryption: All data is encrypted in transit and at rest using industry-standard encryption protocols. 

6.3. AI Processing Security: AI outputs are generated in a secure environment, leveraging OpenAI's security standards, and are not shared with unauthorised third parties. For more details, click here. 

6.4. Breach Response: In the event of a data breach, affected users will be notified promptly, and mitigation measures will be implemented to prevent future occurrences. 

7. Limitation of Liability 

7.1. Scope of Liability: i-Prove ESG will not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the platform, including but not limited to data loss, business interruption, or financial losses. 

7.2. User Responsibility: The user is solely responsible for verifying the accuracy and relevance of platform outputs before reliance or implementation. 

7.3. Exclusions: Nothing in these terms' limits liability for fraud, death, or personal injury caused by negligence where such limitation is prohibited by law. 

8. Acceptable Use Policy 

8.1. You agree not to: 

  • Use the platform for unlawful activities, fraud, or misleading purposes. 
  • Input data that violates intellectual property laws, contains malware, or breaches confidentiality agreements. 
  • Rely exclusively on AI outputs without appropriate human review. 
 
8.2. Enforcement:  Violations of this policy may result in suspension or termination of your account and legal action where necessary. 
 

9. Updates and Revisions 

9.1. Amendments: We reserve the right to amend these terms to reflect changes in laws, technologies, or platform features. 

9.2. Notification of Changes: Users will be notified of material updates via email or platform notifications and will be required to accept the revised terms to continue using the platform. 

10. Governing Law 

These terms are governed by the laws of England and Wales. Any disputes shall be resolved exclusively by the courts of England and Wales. 

11. Contact Information 

Customer Support: For queries about these terms, please contact us via support@i-prove.org .